The DiMETRO Client Side Voice Recorder is the most cost effective call recording solution available today. By leveraging your existing investment in PC's and network infrastructure, a multi-user recording solution not only increases your return on existing IT assets, but also provides you with a highly scalable and flexible call recording solution.
Why should you choose DiMETRO as your recording solution.
- Conversations can be recorded regardless of your underlying technology - VOIP, PSTN, ISDN etc.
- Recording can be easily triggered by your applications using our simple command line API.
- DiMETRO does not use proprietary hardware or software. IT Departments love DiMETRO!
- DiMETRO is fully integrated into most telephone ACD’s.
- DiMETRO interfaces to the Windows desktop to identify the user – eliminates the need to re-cable when people move desks.
- Recordings can be stored locally or regionally and uploaded to a central site at a scheduled time.
- Each recording can be tagged with additional descriptive information to aid subsequent searching.
- Centralised maintenance of user profiles and recording criteria.
- Browser based search and playback.
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